Description Of Work: Trenchless Sewer Relining Member Comments: I can't say enough good things about this company, from start to finish they were wonderful. For several years we have had tree roots growing into our sewer line, we have gotten it rotored out from time to time - last year we were told by a large company that we should install an epoxy lining into the sewer pipe to prevent it from collapsing - that large company estimated about $7,500 to do the work. We called around to a couple of small plumbers who said they would try to get us estimates but they didn't do that kind of work themselves, etc., and they never got back to us. In the last year we have had to get the sewer line rotored out twice so clearly it was getting worse, but really didn't want to spend $7,500 and didn't trust a small plumber with no experience to know what to do. On August 30 the toilets backed up into the tubs again YUCK. I had just joined Angie's List and we decided to research plumbers there. My husband called SOS, they came out that same day, right on time, they rotored out the roots, took a video of the sewer line (not just out towards the street but back into the house, to be sure there was nothing in the house causing problems), went over the video in detail with us, presented the options and gave their advice but did not try to hard sell us at all - extremely professional, respectful, knowledgeable, obviously very experienced in this exact thing. I had thought that we would have to wait a few weeks to be scheduled for the epoxy job but they were able to do it the next day. They did not just reline the pipes but actually dug up one spot of the yard to get to a damaged part of the pipe which they fixed before they relined it. In the place where they dug they made a small rectangle, lifted the sod up so carefully, rested the dug out dirt on a tarp so it would not leave a "dirt stain" on the lawn, fixed the pipe, and put the dirt and sod back SOOOO carefully you can hardly see that anything is different with the lawn. Through it all all 3 people we worked with were prompt, very nice, informative, extremely helpful - they explained everything in detail, kept us informed, really the whole thing was very painless. The total cost was extremely reasonable considering they discovered that our sewer line, rather than going straight, takes a bend at some point, which added more length to the sewer line than they had anticipated - and the cost was about 20% less than the large company had estimated. Included in the service is 5 years of cleaning out the line if it ever gets clogged with excess toilet paper or whatever in the future (extremely unlikely since it is now lined with epoxy.) The epoxy lining is good for 50 years, a huge relief. We would highly recommend this company, we have owned our house for almost 25 years and have endured lots of plumbing problems, including a slab leak - this is the best plumber we have ever worked with and I wish we had used them for all our jobs. Overall A - Price A - Quality A - Responsiveness A - Punctuality A - Professionalism A -

Diane S. MISSION VIEJO, CA 92691